Apple Disables Volume Control for Spotify Connect Users

What You Need to Know

August 2024

PC Boss

What Happened?

According to a recent update on Spotify's support page, Apple has discontinued the technology that allowed iPhone users to control the volume of connected devices via the volume buttons on their devices. This change specifically affects the Spotify Connect feature, which lets users stream music from Spotify to other devices like smart speakers and TVs.

For users, this means that the iPhone's volume slider no longer works to adjust the volume on these connected devices when using Spotify Connect. However, the volume controls within the Spotify iOS app remain functional for the app itself, but not for external devices.

The Bigger Picture: Apple vs. Spotify

This move is another chapter in the ongoing battle between Apple and Spotify. Spotify has long accused Apple of leveraging its control over the App Store to disadvantage competitors. These claims were part of a broader lawsuit that resulted in the European Union fining Apple nearly $2 billion for anti-competitive behavior.

While Apple has made some concessions, such as allowing Spotify to display pricing information to EU customers, the recent decision to disable volume control appears to be a setback for Spotify and its users. Spotify has responded by stating that it is working with Apple to find a solution, but for now, users are left with a less convenient experience.

Why This Matters

This change is more than just an inconvenience for Spotify users; it raises questions about interoperability and fairness in the tech ecosystem. The EU's Digital Markets Act (DMA) includes rules to ensure that dominant companies, like Apple, don't abuse their market position to stifle competition. Spotify has cited Article 6(7) of the DMA, which mandates that gatekeepers (like Apple) must allow effective interoperability with hardware and software features for third-party services.

Apple's refusal to allow volume control on connected devices unless Spotify integrates its app with Apple’s HomePod suggests that Apple may be using its market position to push users towards its own ecosystem of products, rather than supporting open interoperability.

Top 10 Q/A

What exactly did Apple change?

Apple disabled the ability for iPhone users to control the volume of connected devices via Spotify Connect using the physical volume buttons on their iPhones.

Can I still control volume within the Spotify app?

Yes, you can still adjust the volume for music playing directly on your iPhone within the Spotify app, but this won’t affect connected devices.

Does this affect other music streaming apps?

No, this change currently only affects Spotify Connect. Other streaming apps may still support volume control for connected devices.

Why did Apple make this change?

Apple has not provided a specific reason, but it appears to be related to enforcing integration requirements for third-party apps with Apple’s ecosystem.

Is this change permanent?

It’s unclear if this change is permanent. Spotify has indicated that it is working with Apple on a potential solution.

What devices are affected by this change?

Any devices using Spotify Connect for streaming from an iPhone, such as smart speakers, TVs, and other connected audio devices, are affected.

What are Spotify Connect users supposed to do now?

Users can still control the volume on connected devices using the Spotify app's virtual volume controller.

Does this change violate EU laws?

Spotify argues that it does, citing the EU’s DMA rules for interoperability, which are designed to prevent gatekeepers from limiting competition.

Will this impact Spotify’s market share?

It’s possible that this inconvenience could push some users towards Apple Music or other streaming services that offer better integration with Apple devices.

What should Spotify users do if they’re unhappy with this change?

Users can provide feedback to both Spotify and Apple and consider other music streaming options if this feature is critical to their experience.

BOSS LEVEL TIP: Preparing for the Future

To prevent similar issues in the future, Spotify users should stay informed about updates and changes to both Spotify and Apple’s services. It's also advisable to explore alternative streaming solutions or devices that offer better compatibility with your existing setup. Additionally, engaging in community forums or directly voicing concerns to Spotify can help push for faster resolutions or workarounds.

Apple’s recent decision highlights the importance of understanding the ecosystem in which your technology operates. As companies continue to compete for dominance, consumers may increasingly face these kinds of limitations. By staying proactive and adaptable, you can ensure that you maintain control over your digital experience, regardless of the platforms you use.

Apple and Spotify have had a turbulent relationship for years, with ongoing disputes centered around App Store policies and alleged anti-competitive practices. This friction recently escalated when Apple made a significant change that impacts Spotify Connect users, disabling volume control for connected devices directly from iPhones. The move has left many users frustrated, and Spotify has accused Apple of violating EU interoperability regulations in response.